Frequently Asked Questions
Will using Free-dialup.net cost me more money?
No, you only pay for the minutes you use at local call rates.
Because the access is so much faster, you will almost certainly
spend less time on-line.
What is the charge for local rate calls?
Weekday calls between 8am and 6pm 3.95 pence per
Weekday evening calls between 6pm and 8am 1.48 pence per minute
Weekend calls between midnight Friday and midnight Monday
1 pence per minute
Are there any further charges?
No, other ISPs like AOL and Freeserve, who all charge a monthly
fee. Our members benefit from no monthly subscription fees.
What have I got to lose?
Nothing, you will recognise the benefits of the Free-dialup
service straight away, however if you decide that you would
prefer not to use it, you simply revert to clicking on the
previous Internet Service Providers logo that you used before.
Some software automatically deletes old versions, however
we are so confident that you will like our service that we
leave any other Internet Service Providers settings on your
Can I use more than one ISP?
Yes, 65% of Internet users already do. Any previous Internet
Service Providers settings will remain on your computer.
Do I need any additional hardware or software?
No! There is no new technology used, we simply offer a higher
level of service than our competitors. All you need is standard
modem or ISDN terminal adaptor (and, of course a phone line!).
Do I need to be computer literate?
No. Simply follow the free
dialup set-up instructions. They are written on the assumption
that everyone who reads them understands very little about
Will the service be quicker?
Yes, at busy times it will be approximately 3-5 times faster
than most Internet Service Providers
Is your dial-up suitable for Counter Strike and other
Yes, in some cases using our dial-up can dramatically improve
you ping, increasing you scores and the playability of online
games. Read more about our online
gaming dial-up ISP service.
Can I keep my current e-mail address and account
with my current provider?
What happens next?
Because there's no signup all you need to do is change your
computers settings to begin enjoying the benefits of our internet
Click here for instructions
on how to change your computers dialup settings
What if I don't like it?
As you're not tied in with any contracts you simply start
using another service provider, easy!
What is the minimum operating system needed?
Microsoft Windows versions: 95/98/ME/2000/NT/XP.
Mac OS 7+